Toll Free: 1-877-959-9969  London: 519-457-3505    Email: support@thenetnow.com

 

Current Email and Hosting Status

Holiday Hours: Closed December 26, 27 and January 2.

All hosting and email services are running normally.The Net Now Support

Previous Status Reports:

December 20, 2016: We experienced an issue with our primary phone line, our toll free number was not affected. The issue has been resolved.

November 13, 2016: We experienced an issue with the Constitution server where unusual loads due to external attack resulted in server timeouts and reboots. Additional security and firewall measures were put in place and service was normalized.

October 26, 2016: 4:30pm EST to 8:40pm EST.
Our upstream provider experienced an issue with a critical piece of network equipment that resulted in routing issues for clients using our DNS. It required them to take some networking equipment offline for a brief period of time. During this time customers would have experienced increased latency and packet loss, or some downtime. We have been assured the network engineers are taking all necessary precautions to protect against future outages.

 

Our Mailing address:
The Net Now / Advanta Web Design
380 Wellington Street, 6th Floor
London, Ontario   N6A 5B5
Canada