Following are the steps changing the Wireless password and/or Network Name:

*Note: For best results, if possible connect the device directly to the router via Ethernet cable.

Click HERE to download the PDF version.

Step 1: Access the modem

  • Open a browser, and navigate to, the screen below should appear.
  • Click on "Manage gateway (advanced)", A prompt for username and password will appear
    By default, username is 'admin' and password is 'admin'

    Step 2: Access Wireless Security Settings

  • Once logged in, Choose 'Wireless' on the left menu
  • After the 'Basic' options load, click on 'Security'
  • To view/change the current wireless password

  • Use "Click here to display" to show the current wireless passphrase.
  • (NOTE: If you have popup blocker enabled you may have to allow the popup window)

  • A separate pop-up window will open showing the current network key.
  • If any changes were made, Hit 'Apply/Save' and the router will broadcast the new information.
    If no changes were made, skip this step and continue to connect wirelessly.

    Note this for your records as this is what you will be using to connect wirelessly on all devices.

    Optional: Change the "Network Name" or SSID

    To change the current "Network Name" also known as the 'SSID'

    Choose 'Wireless' on the left menu
    Click on 'Basic' to load basic wireless settings if not already loaded.

    In the 'SSID' textbox, erase the current and enter a new one.
    Click 'Apply/Save' to apply and re-connect using the new SSID.

    To connect/re-connect to the WiFi Network

    Your device's operating system will vary on how specifically to scan for wireless networks.
    To begin, scan for wireless networks, Your wireless network should be listed as an option, upon choosing the network your device may ask you for a password.
    Enter the password/key for the wireless router and connect.